The Best free classifieds ads in Nigeria
FAQ
How may we be of help?
Frequently Asked Questions
Post your ads on Lumi.ng easily by following the steps below:
1. Login to your account on Lumi.ng;
2. Click on the button “Sell Now” on your Mobile OR “Post Free Ads” on your Computer PC;
3. Fill all the ad requirements. Choose a proper category, upload the photos of your item, and write a clear title with a detailed description of what you’re selling. After that, enter a fair price and double-check the information you’ve entered;
4. If everything looks fine, click on the “Submit” button;
As soon as you’re done with all these steps, your ad goes on pending for a review. We check it to ensure that it’s in line with our rules and that all the information is correct. Once your advert is live, you will receive a notification email. If there’s something wrong, we’ll specify all the edits you should make.
That’s all you need to do! Welcome to our Lumi.ng Community!
For more understanding:- We also suggest you watch a short video guide for a better understanding 👇
To enjoy shopping on Lumi, follow our simple guide:
1. Search for the item or scrow down the homepage
Use a search panel with filters and find what you need. We have all adverts ready to exlore at your service, so you can choose exactly what you are looking for.
2. Contact a seller
You may chat on Lumi or call a seller via phone and set up a meeting face to face or make an enquiry, discuss some details or negotiate about the price.
3. Take your item or order as delivery or visit the sellers and make sure you dont pay before buying until you are satisfy with what are buying or what you see.
We check our sellers carefully, but it’s always better to check twice, right? Meet with the seller in a public place and be sure to pay only after you get the item.
4. Leave your feedback about the seller on the comment sections
Feel free to share your experience: write your feedback on the seller’s page.
For more understanding: – We also suggest you watch a short video guide for a better understanding 👇
To increase the chance of getting good responses, follow these simple tips:
Good Title – A good title will attract more people to visit your ad.
Description: – Describe the item/service as detailed as possible.
Let the buyers know where the item is located and when you will be available.
Images: – Upload more images. Our study says, ads with images will get 5 times more responses.
Always use right spellings in your ad to make it more search friendly.
You can also buy Premium plans for getting more exposure and responses in 45 minutes – following are the details.
Here are some safety tips while Selling or Buying a product/Service
Make sure you have all the necessary product details before you make the purchase.
Make sure you have necessary contact details of the seller or buyer.
Do not transact online – never pay money online to any seller or buyer.
Do not share your banking information or credit card details.
We highly recommend that you meet the seller or buyer in person.
At the time of delivery of the product, check the product’s condition thoroughly.
Featured Ads appear as the first 4 slots in the list for a community search, directly under the Promoted Ad spots. They have a ‘Featured’ listing badge on the top left of the image thumbnail.
Features ads are the first ads to be seen when by visitors and users of lumi.ng
We got your back, we recommend:
Wait a bit while your ad is under review. It’s quite possible that our moderators are checking your advert and it will appear in search results within a few hours because modify ads also go under review after modifications.
Sometimes after posting ad, your ad will be on pending status. This is because our system has suspected your ad as irrelevant or not complying to the listing terms. In this case, you can contact us for clarification our service represent will help you.
All ads on Lumi.ng will remain active for 30/90/120 days, depends on the plan you choose. Before the ad meets it expiry date, we will send you an email to renew it. Just click on the activation link in that mail to renew it. Otherwise ignore the mail.
If you see something suspicious on Lumi.ng, please let us know about it by following the steps below:
Click on “Contact Us”
Type in your comment with all the details that can help us understand the case better and click on the “Send” button.
Our Support Managers will consider your request shortly. If your report proves that we’ve faced a scam case, we will block and remove such a seller account and its items/ads immediately for future registrations.
Customers Safety is our number 1 priority!
To contact Buyers/Sellers, click on the link ‘Send an inquiry’ on the detailed ad page. Enter the details like your email id, phone number & message, and click on ‘Send’. Your response will be sent to the Buyer/Seller. You can also call the phone number available in the ad.
To contact our Help Team,
We recommend you send an email to [email protected]
Note: If you need phone support for Feature Service enquiry, you may always request a call back with lumi.ng
Relax!! Our moderators could decline your ad for several reasons:
1. You’ve tried to post a few items within one ad. Please post each item separately.
2. You’ve posted nudity pictures or images that against our rules and regulations.
3. You’ve set an irrelevant price. Make sure to carry out some investigation of market value and input a fair price for your product.
4. Make the required edits and click on the “Submit” button. If everything is fine, your ad will be live within an 30min to 1hour.
5. We hope any issues you’ve faced will be resolved shortly. If you have any further issues please contact us.
Need Help? Talk To Our Expert.
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